Hong Kong - Employment - Business Analyst

JOB RESPONSIBILITIES:

• Develop and implement a cost-effective analytical platform to facilitate timely and consistent donor analysis and reporting.
• Use data, both from in-house database systems and external sources, to perform donor analysis. Understand new ways of findings, generate actionable insights and recommendations.
• Formulate business monitoring and analysis framework, report on overall business performance and individual campaign effectiveness, identify problems and opportunities, and suggest ways to improve business results.
• Develop dashboard and management reports to facilitate users to identify giving trends and understand current donation pattern and business performance.
• Continuously enrich and enhance the breadth and usability of analytical databases to uplift the scope and quality of donor analysis.
• Maintain clear communication and ensure best practices sharing with internal stakeholders and management.
• Provide support to fundraising projects & programs as required.

QUALIFICATIONS & EXPERIENCE:

• Degree holder in Business Information Systems, Statistics, Mathematics, Computer Science, or related disciplines
• 5 years work experience in database management
• Must have proficiency with SQL, Microsoft Excel and Business Intelligence Software
• Experience in programming using Java, Python, R, C/C++ and good understanding of machine learning is an advantage

KNOWLEDGE & SKILLS:

• Data analytic mindset with strong planning, organizing and business sense
• Self-motivated, proactive and with ability to work with tight schedule
• Good cross-teams and strong collaboration and communication skills
• Flexible and willing to learn new technologies
• Proficiency in Microsoft Office Application
• Good command of Chinese and English, both spoken and written. Mandarin capability an advantage