Frequently Asked Questions

Making Reservations

1. How many times can I register using my invitation letter?

Each letter contains registration codes for two residents aged 50 or over at the address.

2. Can I change my appointment time or registration details?

Yes. Please click the ‘Change Information’ button at the bottom of the registration website to update your personal information, appointment time/date, etc. Appointment times can only be changed once.

3. What happens if I see an error message?

Please check and ensure that you have input your invitation code correctly.

4. How do I go about cancelling my reservation?

Simply log into the registration website, enter the code provided in your invitation letter and press ‘Cancel’. Please note that those cancelling their registrations are not allowed to re-apply.

5. What if the registration quota is full?

Simply reapply when the website publishes new appointment slots every Wednesday at 9:30 AM.

6. When do I need to register by?

All eye screenings must be completed before May 2024.

7. Is it possible to book more than one screening?

No. Each eligible participant may reserve a maximum of one screening.

8. How will I know when to attend screening?

Orbis staff will check your eligibility details and then confirm your booking via SMS or email (if provided) within 5 working days.

9. Can I make a cross-district reservation?

No, screenings are only open to eligible residents of the address named on the invitation letter and must take place at the location specified.

Locations & Transportation

10. Wong Chuk Hang – HKU Eye Centre (7/F, Marine 8, 8 Heung Yip Road, Wong Chuk Hang)
- MTR (Wong Chuk Hang Station A1 Exit)
- Bus (CTB 48, 37A. 38, 41A, 73, 99, NWFB 42, 78)
- Minibus (4A, 4B, 4C, 4M, 5, 5M, 29, 35M, 36X, 39M, 69)

11. Southern District – 2/F, Wah Kwai Community Centre Wah Kwai Estate
- Bus (CWB 4, 4X, 94A, NWFB 48, 70, 72, 73)
- Minibus (23, 51A, 51S, 63)

12. Kwun Tong – 8/F, Block J, United Christian Hospital, 130 Hip Wo Street, Kwun Tong, Kowloon
- MTR (Kwun Tong Station A1 Exit, Walk to Yue Man Square to take Green Minibus 50)
- Bus (KMB 11C, 11X, 13D, 13P, 13X, 23, 23M, 26M, 28B, 95M)
- Minibus (50, 76A, 76B)

13. Tai Po – Tai Po District Health Centre Express (Shop Nos. F115 & F116, First Floor, Fu Shin Shopping Centre, 12 On Po Road, Tai Po)
- MTR (Tai Po Market Station Exit A, Transfer to MTR Bus K17)
- Bus (KMB 71K, 71S, 73D, 73X, 75X, 271, 271B)
- Minibus (20C, 502)

Eye Screening Details

14. How long do screenings take?

The full process takes roughly 90 minutes.

15. Will I receive my screening report immediately?

Should the ophthalmologist participating in your test detect any eye disease, he/she will issue you a referral letter to public or private specialist clinics for follow-up consultation and treatment.

16. What eye diseases/conditions can the screenings identify?

Glaucoma, cataract, vision problems, macular degeneration, retinopathy, presbyopia, dry eye etc.

17. What should I bring along to my screening?

Please remember to bring your HKID Card to confirm your identify and record your attendance. Please DO NOT wear contact lenses when attending your screening but do bring along your lenses, spectacles or your regular eye medications.

18. Will I suffer any discomfort during screening?

As most testing procedures are non-invasive, screenings are painless and discomfort-free. The instrument used in the intraocular pressure test will spray a small amount of air into your eye but any minor discomfort you may feel will fade very quickly.

About the Project

19. What is the reasoning behind the screening project?

As we age, our eyes may suffer degenerative eye diseases – many of them not immediately apparent. In promoting the importance of vision amongst older Hongkongers, Orbis and HKU’s Department of Ophthalmology urge those over 50 to book regular eye examinations and seek timely treatment if necessary.

Orbis and HKU’s joint Eye Screening Scheme will initially be piloted amongst a random selection of permanent residents aged over-50 and living in Housing Authority public rental units in Southern, Tai Po or Kwun Tong. Each FREE screening will include the following tests and examinations:

1. Visual Acuity

2. Tonometry

3. Glaucoma and Cataract

4. Retina and Macular Degeneration

5. OCT Imaging

6. Fundus Photography

7. Ophthalmological consultation

20. What is ROTA?

ROTA (‘Retinal nerve fiber layer Optical Texture Analysis’) is an innovative new technology capable of unveiling the optical texture and trajectories of the axonal fiber bundles on the retina of the human eye. ROTA outperforms current clinical standards and detects glaucoma-related optic nerve damage with 15.0% to 28.4% more accuracy than traditional methodologies. The technology is the end result of work by a research team led by HKU’s Department of Ophthalmology, School of Clinical Medicine, Li Ka Shing Faculty of Medicine. Other collaborators included the Faculty of Medicine of The Chinese University of Hong Kong and several local and international partners. The impressive end result is a pioneering new breakthrough in the detection of early optic nerve damage resulting from glaucoma, the world’s leading cause of irreversible blindness.

21. Will the project have a Phase II where residents of other Hong Kong districts can take part?

The project’s second phase will provide additional slots for the over 50s from other districts of Hong Kong. Further details will be announced in due course.

Participant Eligibility

22. Why was I sent an invitation letter?

The project randomly selects addresses in public rental housing projects ran by the Housing Authority. Southern, Tai Po and Kwun Tong Districts were chosen as first phase pilot sites.

23. Can I transfer my appointment to a friend or family member at another address?

No. Chosen participants must upload their proof of address when registering. The project is currently only open to members of households aged 50 or over and whose address appears on the invitation letter.

24. Do I need to have turned 50 before I can register for a screening?

Yes, Screenings are only offered for those aged 50 or over. Younger or uninvited individuals are not eligible.

25. I suffer from a chronic illness. Can I still have my eyes screened?

Eye screenings are open to eligible HKID card holders who can reach the screening location unaccompanied.

Transportation Guide

Vision matters: Glaucoma AI-ROTA Screening Project for 50+ Transportation Guide

Vision matters: Glaucoma AI-ROTA Screening Project for 50+

Learn More

Glaucoma Pathology and Symptoms

Learn More

Diagnosing Glaucoma

Like to learn more? Then please contact:

Email: [email protected]

Telephone: 2508 7089

WhatsApp: 5992 3801 (Limited to WhatsApp only)